Faqs

CONTACT

What is the best way to contact Wizard Pins?

Send an email to sales@wizardpins.com or live chat with a Wizard Pins representative during regular business hours (9-5 EST).

SHIPPING

UPS is the default shipping service but we can ship via FedEx or USPS. Contact a Wizard Pins rep to change shipping methods.
Standard UPS Ground shipping is free and expedited shipping is calculated on a per shipment basis. Weight and priority will determine the cost.
We can ship from our fulfillment center in Massachusetts or direct from our factories in China.
Yes, we ship to international locations with UPS and FedEx. The cost will be calculated based on the weight, priority and the country receiving the shipment.
Most orders will take 2-3 weeks from proof approval. However, we offer several rush options in the event that you need products sooner.

PAYMENTS

We accept all major credit cards and also accept check payments.

ORDERS

The minimum for a custom order is 100 pieces.

MANUFACTURING

Yes, we can manufacture our entire line domestically. All quotes are for import pricing unless otherwise specified. Contact a Wizard Pins representative for more information about Domestic options.

ARTWORK

We can work with all art files. From a vectorized PDF to a hand drawing on a napkin, we’ve seen it all.
Yes, just provide some ideas for inspiration and we can handle the rest.

Special instructions for seller

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