HOW IT WORKS
What is the best way to contact Wizard Pins?
Send an email to email@example.com or live chat with a Wizard Pins representative during regular business hours (9-5 EST).
What shipping methods do you offer?
UPS is the default shipping service but we can ship via FedEx or USPS. Contact a Wizard Pins rep to change shipping methods.
Is there an additional charge for shipping?
Standard UPS Ground shipping is free and expedited shipping is calculated on a per shipment basis. Weight and priority will determine the cost.
Where do you ship from?
We can ship from our fulfillment center in Massachusetts or direct from our factories in China.
Do you ship to international locations?
Yes, we ship to international locations with UPS and FedEx. The cost will be calculated based on the weight, priority and the country receiving the shipment.
What’s the standard production time for a shipment?
Most orders will take 2-3 weeks from proof approval. However, we offer several rush options in the event that you need products sooner.
What payment methods do you accept?
We accept all major credit cards and also accept check payments.
What is the minimum quantity I can order?
The minimum for a custom order is 100 pieces.
Can you manufacture items in the United States?
Yes, we can manufacture our entire line domestically. All quotes are for import pricing unless otherwise specified. Contact a Wizard Pins representative for more information about Domestic options.
What types of art files are accepted?
We can work with all art files. From a vectorized PDF to a hand drawing on a napkin, we’ve seen it all.
Can you design my artwork?
Yes, just provide some ideas for inspiration and we can handle the rest.
HOW IT WORKS
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